Marketing & Recruitment Coordinator

Right at Home Portsmouth

Location: Portsmouth

Salary: £26,000 - £29,000 depending on experience

Hours per week: 37.5

It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home Portsmouth

Right at Home Portsmouth provide premium quality homecare to adults with physical and learning disabilities and the elderly. We have built up a first-class reputation world-wide and are recognised as one of the top industry leaders in the UK.

A new and exciting opportunity has become available to join our fantastic team as our Marketing & Recruitment Coordinator.

We offer:

• Award winning training with access to online and in-person training courses
• Ongoing support with your work-life balance being a priority
• Opportunity to learn from others across our network
• Be part of a really passionate team
• Progression opportunities through our extensive career pathway
• Free discount card for multiple retailers

We are looking for someone who is creative and forward thinking in their marketing and recruitment process. At Right at Home Portsmouth we only recruit passionate like-minded individuals who genuinely want to offer the best quality service at all times. Therefore, we are looking for a Marketing and Recruitment Coordinator who will put time and effort in to finding these key qualities in every new member of our team. We are looking for a highly experienced and enthusiastic professional who is keen to take on a stimulating role that will support us in shaping the future of our award-winning business.

Main Duties and Responsibilities:

• Liaising with the Business Owner and Registered Manager with regards to CareGiver recruitment requirements
• Placing job advertisements, online and in local papers and within the local community or as appropriate to the role
• Dealing with vacancy enquiries and sending application forms and psychometric assessments to potential candidates and collating the results to support the interview process
• Shortlisting candidates, scheduling and conducting both phone screenings and face to face interviews
• Ensuring all applicant paperwork is fully completed as per Right at Home UK and statutory requirements, and is signed and countersigned
• Checking of all ID documents against application paperwork and applying for Enhanced DBS documents for all applicants and tracking the progress of each application where required
• Record and manage the source and sustainability of all CareGivers to support recruitment and retention strategies.
• Creating content and supporting roll out of marketing campaigns
• Plan and implement a social media strategy
• Website updates and content management, including SEO blogs and an online quarterly magazine
• Support with use of Google products such as Google Analytics and Google Ads
• Set up and run successful social media advertising
• Support with internal communications with the CareGivers
• Create on brand designs and artwork
• Attend local networking events such as careers fairs, local market stalls and exhibitions
• Organisation of client and staff testimonials on relevant review sites
• Effectively track client enquiries and conversions
• General admin responsibilities

Qualifications and Experience

• Experience in a customer service setting, building up relationships – Essential
• Use of an ATS (Applicant Tracking System) – Desirable
• Previous Domiciliary Care experience – Desirable
• Knowledge of using Adobe software including InDesign, Illustrator and/or Photoshop - Desirable
• Experience using CRM platforms such as WordPress or Umbraco – Essential
• Use of Google products including Analytics, Google Ads, Data Studio Report and Tag Manager – Desirable
• Marketing related qualification (e.g., CIM Diploma) – Desirable
• Proficiency in multiple social media channels – Essential
• Knowledge of graphic design tools such as Canva – Desirable.

Skills and Attributes:

• Has the desire to make a real difference and greatly improve an already well-established business
• Excellent customer service, communication, and interpersonal skills
• Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
• Self-motivated and flexible
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• Ability to establish and maintain effective professional working relationships
• Strong administration skills and ability to manage multiple work loads
• Willingness to call candidates out of normal office hours in the evenings or weekends as and where required

If you have experience as a Recruitment Consultant, HR Assistant, Recruitment Resourcer or Field Care Supervisor, Social Media Assistant/Executive, Marketing Apprentice, Marketing Assistant, Marketing Executive or Marketing Officer we would love to hear from you. This could be your new career, with the full support and training. Anything is possible if you put your head and heart into it.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics